Customer Support

If you are a Kaplan family and have questions or comments about the service you are receiving, or if you are experiencing technical difficulties with Smart Track, please click here or email us at

System Requirements
If you would like to check your operating system to see if it meets the technical requirements to use Kaplan's Online Program, click here.

Contact Kaplan Kids

If you would like to reach Kaplan Kids, please click here to contact us or write to us at the address below.

Kaplan Kids
395 Hudson Street, 4th Floor
New York, NY 10014

For press analyst inquiries:

For job inquiries:
Visit our career page
Free 7 Day Trial
Need help? Contact us here.